Where do you ship from?
Everything ships from our UK warehouse — no customs surprises.
How long does delivery take?
Standard UK delivery is 3–5 working days (free over £50). Express is 1–2 working days.
Do your prices include VAT?
Yes. All prices shown include UK VAT.
What's your returns policy?
30-day returns on unused items, plus your statutory 14-day cancellation right. See Shipping & Returns.
Is there a warranty?
Yes — every product comes with a 2-year warranty and UK-based support.
Do I need to register my drone?
In the UK, most drones over 250g require you to register with the CAA for an Operator ID (and to take a short Flyer ID test) before flying. Each drone's weight class is shown on its product page.
How can I contact you?
Email contact@elvora-group-shop.com, Monday–Friday 9am–5pm UK time.