This Privacy Policy explains how Elvora Group Ltd ("we", "us") collects, uses and protects your personal data in line with the UK GDPR and the Data Protection Act 2018.
Who we are
Elvora Group Ltd, company number 17312021, registered office Unimix House, Suite 53c, Abbey Road, London, England, NW10 7TR, is the data controller. Contact: contact@elvora-group-shop.com.
What we collect
Information you provide when placing an order or contacting us (name, email, delivery and billing address, phone, order details) and information collected automatically (device data, cookies, usage analytics).
How we use it
- To process and deliver your orders and provide support.
- To manage returns, warranty and payments.
- With your consent, to send marketing emails (you can unsubscribe at any time).
- To improve our website and prevent fraud.
Sharing
We share data only with providers who help us operate — for example our ecommerce platform (Shopify), payment processors and delivery carriers — and where required by law. We do not sell your data.
Your rights
You have the right to access, correct, delete or restrict your data, to data portability, and to object to processing. To exercise these rights, email contact@elvora-group-shop.com. You may also complain to the ICO (ico.org.uk).
Cookies
We use cookies for essential site functions, analytics and (with consent) marketing. You can control cookies through your browser and our cookie banner.
Retention
We keep personal data only as long as necessary for the purposes above and to meet legal obligations.
Elvora Group Ltd is a company registered in England & Wales. Company number 17312021. Registered office: Unimix House, Suite 53c, Abbey Road, London, England, NW10 7TR. Contact: contact@elvora-group-shop.com.